Geta.Team Geta.Team
Industries · Plumbers and heating engineers

You are at the customer's.
It fills your schedule.

Servicing contracts, certificates, call-outs, quotes and invoices with the right VAT, parts orders, manufacturer warranties. An AI employee runs the office of your company and reports to you on WhatsApp.

Today0 services planned0 quotes sent0 late certificates
AI
Your AI employeeonline
On the phone

You are under a sink. It answers the customer.

Emergencies, quotes, call-outs: your AI employee takes the calls and fills your schedule.

AI
Mrs RouxCustomer · inbound call
On the line · 00:00
Mrs RouxHello, there's a leak under my water heater.
AI employeeHello Mrs Roux. Turn off the water supply if you can. I can offer a visit today at 4 pm. What is your address?
Mrs Roux12 Lilac Street, and yes, 4 pm works.
AI employeeBooked. The plumber will call you on the way, and I'm texting you the confirmation.
Call-out scheduled: today 4 pm
Address and photo requested by text
Call transcribed to the customer file

Inbound calls

  • 1
    EmergenciesIt qualifies the urgency and schedules the visit.
  • 2
    Quote requestsIt gathers the need and photos, and offers a visit.
  • 3
    Follow-upIt answers on a job's progress.

Outbound calls

  • 1
    Arrival confirmationIt tells the customer when you will arrive.
  • 2
    Unanswered quotesIt follows up tactfully.
  • 3
    Yearly serviceIt calls about service contracts.
Answers 24/7, even when you are busyHands over to a humanSays it is an AI when askedNever makes up an answerEvery call transcribed to the fileTexts from the same number
Your day

While you are on a job,
the office keeps moving.

An example of what it handles in one day, without calling you every ten minutes.

Schedule

Today's round sent: 5 services, 2 call-outs, optimised route.

Calls

Call-out requests sorted by urgency, 2 slots offered.

Certificates

3 servicing certificates sent to customers the same day.

Quotes

2 boiler replacement quotes written from your photos.

Parts

Parts ordered at Cedeo, pick-up tomorrow 7:30 am.

Daily report

Jobs, quotes sent, invoices, services to schedule.

On your tools

It writes the quote.
And checks what makes it compliant.

VAT rate, eligibility mention, labour and equipment separated: it prepares a quote that can be signed safely.

Obat · replacement quote
Obat · replacement quoteIllustration
Quote sent · e-signature requested · follow-up at D+5

Its checks before sending

  • Home over 2 years old checked
  • Equipment and labour separated
  • Reduced-rate mention on the quote
  • Delays and warranties stated
  • Rate to confirm line by line: fossil boiler
Your tools

It works on the tools
you already use.

It logs in with your access, exactly like a staff member. No migration, nothing to install, and it also learns the tools specific to your business.

Quotes and invoices

ObatTolteckBatappli

Merchants

CedeoPoint.PRichardson

Manufacturers

Saunier DuvalViessmannDe DietrichAtlanticFrisquet

Payment and signature

SumUpYousign

Names are given as examples of platforms it can work on. They are trademarks of their owners.

Your procedures

Every procedure of the business,
step by step.

What your AI employee actually does, on which tools, and the mistakes it avoids. Pick a procedure.

How it works

Emergency call-outs
  1. Takes the request

    transcribed call, message, website

    WhatsAppEmail
  2. Assesses the urgency

    leak, heating down, no hot water

    Questionnaire
  3. Asks for photos and make

    boiler, model, error code

    WhatsApp
  4. Offers a slot

    within today's round

    Calendar
  5. Tells the customer when you arrive

    time, call-out fee

    SMS

The traps it avoids

  • Emergency called back the next day
  • Trip without the right part
  • Customer surprised by the call-out fee

What you get back

Call-outs taken fast, with the right part in the van

One servicing contract, end to end

Mrs Moreau's boiler,
from the reminder to next year.

01
Reminderanniversary date
02
Appointmentconfirmed
03
ServiceCO measured
04
Certificatesent the same day
05
Invoicepaid
06
Nextscheduled
CMMrs C. Moreau · gas boiler
Payments

Every payment matched
to its invoice.

It matches customer, servicing contract and grant payments, and chases what is unpaid.

Bank statement

TRF MOREAU SERVICE€149.00
CARD SUMUP BLANC DEPOSIT€1,860.00
TRF LES TILLEULS HOA€642.00
DD OCTOBER CONTRACTS€1,284.00

Invoices

F-1022 · Moreau · serviceUnpaid for 24 days · reminder ready€149.00
F-1019 · Blanc · 30% depositUnpaid for 24 days · reminder ready€1,860.00
F-1017 · Les Tilleuls · leakUnpaid for 24 days · reminder ready€642.00
F-1012 · Petit · call-outUnpaid for 24 days · reminder ready€214.50
Servicing contracts · OctoberUnpaid for 24 days · reminder ready€1,284.00
Your contracts

“How many services
this quarter?” The answer, in a minute.

By month: services to do, scheduled, done. To fill the schedule before the winter rush.

AIYour AI employee
How many services this quarter? To do, scheduled and done, by month.
MonthTo doScheduledDoneTotal
October42311891
November5622·78
December389·47
Total1366218216
To doScheduledDone
To handle
Schedule

45 contract customers without an appointment before December.

Offer slots →
Quotes

4 replacement quotes without an answer for 10 days.

Follow up →
Warranties

2 Saunier Duval warranty parts to return.

Open the returns →
9:41
Monday, October 12
Your customers

It keeps them informed,
in your company's name.

Every message goes out in the company's name, after your approval, by SMS, email or WhatsApp.

Your numbers

How many hours does
the office cost you?

Your estimate, with your own numbers. No promise, just the arithmetic.

Tasks × minutes × 4.3 weeks. And services booked before winter.

0hours a month back on jobs
You stay in charge

It prepares and executes.
You decide.

What it never does

  • Sign off an installation in your place
  • Sign a certificate without your measurement
  • Choose a doubtful VAT rate alone
  • Send a message without your approval
Your own server. Each business has its own dedicated server, in France, Germany or the US. Encrypted in transit and at rest, nothing shared between customers, never used to train models.
FAQ

The questions heating engineers ask

Which tools does it work on?

Your quoting and invoicing software (Obat, Tolteck, Batappli), your merchants' portals (Cedeo, Point.P, Richardson) and manufacturers' warranty portals (Saunier Duval, Viessmann, De Dietrich, Atlantic).

Can it handle servicing certificates?

Yes: from your readings it prepares the certificate, sends it the same day (the legal limit is 15 days) and files it.

Does it fill my schedule?

It calls contract customers at the anniversary date, offers slots along your round and confirms the day before.

Where is my data stored?

On a server dedicated to your business, in Europe or the US. Never shared with other customers, never used to train models.

How long until it knows how we work?

A few days. You show it your procedures once; it writes its own operating notes and keeps them.

How do I talk to it?

WhatsApp, Telegram, email or the web app: a photo, a voice note or a simple message is enough.

Give the office to an AI employee.
Stay on the jobs.

Start with the free trial, or see it on a real case in a 30-minute demo.

Start free trial See it on a real case