Nobody has one inbox. You have a personal Gmail, a work Outlook, a shared support address, and you spend the day switching between them. Connect all of them to a single employee: mail arrives the second it is sent, replies go out from the right account, and anything sensitive waits in Drafts for you.
Mail automation sorts and forwards. An employee reads the thread, understands what is being asked, and answers it from the account it belongs to.
If subject contains X, move to folder Y.
Reads the thread and handles it.
Connect any number of Gmail and Outlook accounts to one teammate, mark one as the default, and change that default whenever you like.
Listing, reading, sending, replying, plus calendar, Drive and documents, all act on the mailbox you actually mean. No silent fallback to whichever connected first.
A teammate sends an email and it appears in your chat the moment it arrives. No refresh, no polling delay, no waiting for a sync cycle.
It reads the whole folder tree, so it can see, read from and file into the nested structure you actually use instead of dumping everything in the inbox.
For anything sensitive, it prepares the message in your Drafts folder instead of sending. It writes, you read and send.
Every incoming message carries a clear Mailbox line in the chat, so you know which of your addresses received it before you act on it.
The workflow most people want for anything that carries weight: the teammate does the writing, you do the final read and the send.
The employee prepares the message in your Drafts folder, either a fresh email or a reply that quotes the thread. Nothing leaves your account until you decide it should.
Gmail, Outlook, or both. Add as many accounts as the role needs.
The address it writes from unless you name another one. Changeable any time.
Where it cannot decide alone, it stops and asks you.
Every mailbox you own, handled by one teammate, with a human hand where it matters.
