Normalised quotes, insurer approvals, trial deadlines, invoicing, rejections, 4-year follow-up. An AI employee runs the back office of your centre on your own software, and reports to you on WhatsApp.
Appointments, batteries, adjustments, end of trial: your AI employee handles the centre's calls while you are in the booth.
An example of what it handles in one day, without you leaving the fitting room.
Today's appointments confirmed, two files ready with audiogram and quote.
One insurer rejection: RPPS number missing on the invoice. Fixed and sent again.
Three trials end this week: final delivery appointments offered to the patients.
Batteries and domes ordered, two repairs followed up with the manufacturer.
5 quotes, 3 approvals, 2 fittings invoiced, 0 gaps. In your inbox.
Next month's check-up reminders prepared for 41 patients.
It logs in with your access and works in the insurer portal like an assistant. Before sending, it runs the checks the rules require.
It logs in with your access, exactly like a staff member. No migration, nothing to install, and it also learns the tools specific to your business.
Names are given as examples of platforms it can work on. They are trademarks of their owners.
What your AI employee actually does, on which tools, and the mistakes it avoids. Pick a procedure.
photo or scan sent on WhatsApp
ENT or doctor, prescription filed
printed on the third-party payment card
LPP codes, class, right ear and left ear
follow-up when unanswered, alert before it expires
Approvals in hand before delivery, without chasing insurers
tone and speech tests, what the patient struggles with
one class I offer per ear, at most €950 per ear (€1,400 under 20)
on the same page, if you offer one
€240 per aid from social security from age 20, insurer share, out of pocket
and to a relative if you wish
Compliant quotes, and a clear out-of-pocket figure from the first appointment
at least 30 days in real life
the way you usually follow up
a week in, then before the end
noise, feedback, discomfort, aids left in the drawer
purchase, another model, or free return
Trials followed to the end, and fewer aids returned for lack of tuning
model, colour, receiver, side
for custom earmoulds
and warns you of a delay before the appointment
serial numbers saved in the patient file
batteries, domes, filters, chargers
Fittings that happen on the planned day
never during the trial
prescriber RPPS, serial numbers, LPP codes
electronic claim form
with the approval number
with the out of pocket and the follow-up details
Complete invoices the first time
social security and insurers
rights, prescriber, codes, duplicate, expired approval
and sends the invoice again
missing document, a call to the patient
past the delay you set
Less money stuck with the payers
message or visit from the patient
purchase date, serial number, 4 years on class I
if you have one available
repair slip, announced delay
and books the handover
Repairs followed without a spreadsheet to keep
follow-up included in the price of the aid
the day before, to the right person
and flags the patients drifting away
after each session
patients fitted 4 years ago
Patients followed for the whole life of their aids
transfers from social security and insurers
social security, insurer and patient shares
different amount, grouped transfer to split
patient due dates
for your accountant
Cash you can read in a minute
quotes given, quotes signed
and their end date
aids sold, returns, repairs
month by month
every Monday morning
Your centre on one page, every Monday
It reads the statement, matches social security and insurer payments to each invoice, and flags what has not been paid.
Read straight from your centre's software. Check-ups, trial ends and renewals, so no patient is forgotten.
| Month | Check-ups | Trial ends | Renewals | Total | |
|---|---|---|---|---|---|
| October | 38 | 6 | 4 | 48 | |
| November | 41 | 5 | 7 | 53 | |
| December | 35 | 3 | 9 | 47 | |
| Total | 114 | 14 | 20 | 148 |
Every message goes out in the centre's name, after your approval, by SMS, email or WhatsApp.
Your estimate, with your own numbers. No promise, just the arithmetic.
Files × minutes × 4.3 weeks. Many centres pay an external assistant for exactly this work.
It works in the browser and through the desktop app on your centre's software, Cosium Audio or AudioWizard for example, and on the insurer portals. It never touches the fitting software.
It records the start date, reminds the patient before the end, and only prepares the invoice at final delivery.
Yes, from your choice of devices. It checks that the two class I offers are there and that the class I price stays under the cap.
In France, on a server dedicated to your centre, at Scaleway, an HDS-certified host. Never shared, never used to train models.
A few days. You show it your procedures once; it writes its own operating notes and keeps them.
WhatsApp, Telegram, email or the web app: a photo of a prescription, a voice note or a simple message is enough.
Start with the free trial, or see it on a real case in a 30-minute demo.
Start free trial See it on a real case