Terms of Service

Geta.Team is a service provided by ELESTIO LIMITED, a company based in Ireland with its registered office at 66 Fitzwilliam Square, Dublin 2 D02 AT27, Company Registration Number 755058.

We provide our users with access to AI employee services that allow them to deploy and manage autonomous AI employees (hereinafter, the "Services") through the website geta.team. You can find a complete and detailed description of each one of these Services on our website.

These Terms of Use, together with any documents herein mentioned, set forth the terms and conditions governing the use of this website, and the purchase and usage of the Services through Geta.Team (hereinafter, the "Terms").

Geta.Team's contents and Services are available to all individuals of legal age, who are legally capable of entering into contracts (binding agreements).

Please read through these Terms prior to using this website. By using this website, or purchasing Services through it, you are consenting to be bound by these Terms. If you do not agree to all of the Terms, please do not use this website.

Please be aware that these Terms may be amended from time to time. It is your responsibility to regularly read through them, as the Terms set at the time that you use the website, or at the time of the formation of the Contract (as defined below), shall be the applicable ones. The most recent version of the Terms will always be available on this website.

1. Definitions

The following definitions will be applicable to these Terms, together with any documents herein mentioned:

• "You" refers to you, the user of the Geta.Team website, its contents, and Services. "Your" shall be interpreted accordingly.
• "We", "Us", and "Geta.Team" refers to Elestio Limited. "Our" and "Geta.Team's" shall be interpreted accordingly.
• "Our Website" refers to the website "geta.team".
• "AI Employees" refers to the autonomous AI employees deployed and managed through our Services.

2. Purchase of Services

2.1. Available Plans

Geta.Team offers a free plan, time-limited free trials on certain paid plans, and a range of paid subscription plans.

The plans currently available, together with their features, credit allowances, resource limits and prices, are set out at geta.team/pricing, which forms part of these Terms. The plan and the price applicable to You are those displayed at the time You place Your order. We may add, withdraw or modify plans; where We change the recurring price of a plan You already subscribe to, We will notify You before the change takes effect, and You may cancel under clause 3.2 if You do not accept it.

All plans require You to bring your own accounts (BYOA) for Claude, Google Gemini, and FAL (image/video generation).

2.2. Paid Services and Prices

All applications, features, functionality, and support provided by Geta.Team are provided for the fees described as each Service on Our Website ("Fees"), and You are liable for such Fees. To review Our price table, visit geta.team/pricing. The values are set in US Dollars and exclude VAT which may be applicable. If You wish to receive or use such paid Services, You are required to pay all applicable Fees in advance.

2.3. Taxes

All Fees posted on Our Website exclude all taxes (including value added tax, sales tax, goods and services tax, etc.), levies, or duties imposed by taxing authorities ("Taxes").

If Geta.Team is obligated to collect or pay any Taxes for the Fees payable by You, such Taxes will be added to the payment of the outstanding Fees, and will be reflected in the Invoice for such a transaction.

You shall be responsible for the payment of all applicable Taxes relating to Your use of the Services, or to any payments or purchases made by you.

3. Contract and Contract Revocation

3.1. Contract

A binding contract is initiated between You and Geta.Team at the time You order a Service, and it will be upheld once the payment is successfully completed. "Successfully completed" is defined as full amount paid, and an invoice is available in Your account.

You can opt to upgrade Your service agreement to any other contract agreement that Geta.Team currently offers, at any time during Your contract term. In the event of a contract upgrade, the price for the purchase of the new product will be decreased in the amount previously paid for the Services in proportion to the remainder of Your original contract term.

3.2. Duration of the Contract

You may agree to a one (1) month or a one (1) year contract agreement with Geta.Team.

At the end of the contract term, Your contract will be automatically renewed for a further term of the same duration until cancelled by You. You may cancel the automatic renewal at any time from Your account, without giving any reason. Cancellation takes effect at the end of the contract term then in progress: You keep access to the Services until that date, and no further amount is charged thereafter.

If You cancel the automatic renewal, Geta.Team will preserve all the information contained in Your user account during the next sixty (60) days from the date of cancellation (Suspension Period). If within such period You do not purchase Geta.Team's Services once again, You will no longer have access to Your user account, and all information contained therein will be deleted.

3.3. Cancellation and Termination

Cancellation of any Service can be requested at any time through Your account. Where Fees have already been paid for the term in progress, the unused part of that term is refunded to You in accordance with clause 5.4.

If You cancel the Service before the expiration of the term of your subscription, You can choose from the following options: (i) to keep Your AI Employees online until the end of the contract term; or (ii) to disable or delete Your AI Employees at the moment of the cancellation. In both cases, the Suspension Period will be applicable.

Geta.Team may interrupt/terminate the Services under certain conditions. You agree that any termination of Your access to the Service under any provision of these Terms may be effected without prior notice. You acknowledge and agree that Geta.Team may immediately deactivate or delete Your AI Employees, as applicable, and all related information and files.

4. Use of the Services

4.1. Content and Data

You are legally and contractually responsible for all information, data, text, and other materials uploaded, posted, or stored in connection with Your use of the Services. Geta.Team is not responsible for such content. You hereby grant Geta.Team a worldwide, royalty-free, non-exclusive license to host and use the content in order to provide You with the Services, and hereby represent and warrant that You have all the rights necessary to grant Us such license.

4.2. Acceptable Usage

"Acceptable Usage" of Geta.Team's Website, its contents, and Services is defined as any usage that does not contravene the following prohibitions:

• You will not use the Services for any unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable purposes.
• You will not use the Services to impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
• You will not interfere with or disrupt the Services or servers or networks connected to the Services.
• You will not use the Services to send unsolicited commercial communications (spam).
• You will not use any automated means to access the Services for any purpose without our express written permission.
• You will not use workarounds of any kind to overcome package limitations or limitations of any Geta.Team service or feature.

4.3. Autonomous AI Employees, Transparency and Human Oversight

The Services deploy autonomous AI employees which may communicate with third parties on Your behalf, by email, chat, messaging or voice. You decide which tasks You delegate to them and You are responsible for how You configure and supervise them.

What We do. The Services are designed so that a person interacting with an AI employee can know that they are dealing with an artificial intelligence system, in accordance with Article 50 of Regulation (EU) 2024/1689 (the AI Act). Our AI employees do not claim to be human beings and disclose their artificial nature where the context requires it or where they are asked. We offer no feature whose purpose is to conceal that an AI employee is not a human being.

You therefore agree that: (i) You do not configure or instruct an AI employee in a way that conceals its artificial nature or presents it as a human being, and You do not remove or defeat the information given to the persons it interacts with; (ii) You maintain meaningful human oversight over the tasks You delegate, and do not use the Services to take decisions producing legal effects concerning a person, or similarly significantly affecting them, without human review; (iii) You do not use the Services to impersonate a real person, or to present artificially generated content as authentic without disclosing its artificial origin; and (iv) You comply with all laws applicable to Your use of artificial intelligence, including Regulation (EU) 2024/1689 (the AI Act) to the extent it applies to You.

You remain responsible for complying with the rules governing automated, bulk and unsolicited communications, including Directive 2002/58/EC (ePrivacy) and the terms of the messaging platforms You connect, for any communication sent through the Services.

5. Payments/Fees and Refunds

5.1. Method of Payment

Payments will be processed through Stripe, Our third-party payment service provider. The payment services are governed solely by the third-party provider's terms of service and Privacy Statement. We are not responsible for the actions of the third-party service provider.

If You purchase any Services, You agree to Geta.Team or Our third-party service provider storing Your payment card information. You expressly agree that We are authorized to charge You (i) a monthly or yearly fee for any applicable Services, (ii) any other Fees for Services You may have purchased, and (iii) any applicable Taxes in connection with Your use of the Services.

5.2. Invoices

Geta.Team will issue an invoice for any payment of Fees ("Invoice"). Each Invoice will be issued in electronic form and will be made available to You via Your user account and/or by email.

5.3. Recurrent Payment

The frequency of payment can be monthly or yearly, depending on the type of payment that You selected. For each renewal, the amount is charged one (1) day prior to the expiration date of the package. The automatic renewal can be cancelled at any time through Your account, in accordance with clause 3.2.

Because the renewal is charged one (1) day before the term expires, a cancellation made during that last day comes after the charge. In that case the renewal is treated as cancelled and the amount charged for the new term is refunded to You in full. A cancellation made after the new term has started gives rise to the pro rata refund set out in clause 5.4.

5.4. Free Plan, Free Trials and Requests for Refund

Geta.Team offers a free plan and, on certain paid plans, a time-limited free trial. Their scope and duration are those described at geta.team/pricing at the time You sign up. No amount is due during a free trial; unless You cancel before the trial ends, the subscription continues as a paid subscription at the price displayed when You signed up.

Pro rata refunds. You may cancel a paid subscription at any time from Your account. Where You cancel during a term for which You have already paid, You may either keep access to the Services until the end of that term, in which case no refund is due, or end the Services at the date of cancellation, in which case We refund the part of the term which You have not used, calculated on a pro rata basis from that date until the end of the term. The refund is made to the payment method used for the purchase, within fourteen (14) days of the cancellation. This applies to monthly and yearly subscriptions alike, and to amounts charged on automatic renewal.

The refund covers the unused part of the subscription period, not the resources You have already consumed. Where the credits or other allowances consumed during the term exceed those attributable to the elapsed part of that term, the value of the excess is deducted from the amount refunded. A term which has been fully used is not refunded.

Consumers in the European Union. If You contract as a consumer, that is for purposes outside Your trade, business, craft or profession, You may withdraw from the contract within fourteen (14) days of its conclusion without giving any reason, by informing Us at support@geta.team before that period expires. Where You asked Us to start providing the Services during that period, You may be required to pay for what has actually been supplied up to the moment You withdraw. This right does not apply once the Services have been fully performed with Your prior express consent and Your acknowledgement that You thereby lose it. Nothing in these Terms affects Your statutory rights as a consumer.

5.5. Chargeback

If, at any time, You contact Your bank or credit/debit card company and decline, request refund, or otherwise reject the charge of any payable Fees ("Chargeback"), this act will be considered a breach of Your payment obligations hereunder, and Your use of the Geta.Team Services may be automatically terminated.

If You have any questions or concerns regarding a payment, We encourage You to first contact Our customer support team before filing a Chargeback.

6. Intellectual Property

All copyright materials, trademarks, and other intellectual property rights, materials, or contents supplied as part of the Services shall remain, at all times, vested in Us or Our licensors. You are not permitted to use this material or content unless authorized by Us.

Geta.Team does not claim ownership of your content, but You give Us your permission to host Your content in order to provide the Services. This permission exists only for as long as You continue to use the Services.

7. Privacy

Please note that certain information, statements, data, and content which You provide may reveal personal information. You acknowledge and agree that Your submission of such information is voluntary on Your part.

In order to use Our services and products, You must be a validly-registered user. To register, You must provide a valid email address, a password, and other personal information.

You, solely, are responsible for the confidentiality of Your password and account. All activity originated from Your account and/or password is Your responsibility. We strongly suggest that You keep Your password and account information strictly confidential.

8. Hosting

Geta.Team services are deployed via Elestio. You choose your cloud provider (Netcup, Hetzner, Digital Ocean, AWS Lightsail, Vultr, Linode) and region from 85+ locations worldwide. You can also bring your own server (BYOVM). Your instance runs on dedicated infrastructure that you control - fully self-hosted and private.

9. Violation of Our Terms

Failure to comply with the conditions stated in these Terms make You liable to disciplinary action and legal prosecution. The decision to initiate disciplinary action (including, but not being limited to, interruption of all Services) falls under the discretion of Geta.Team.

10. Interruption/Termination of Services

Should You breach, or We have reasonable grounds to believe that You are likely to breach, Our Terms and Conditions, We reserve the right to immediately terminate or indefinitely suspend Our services to You. We will, as well, terminate Our services to You, at Our sole discretion, if You engage in a conduct which We determine to be unacceptable.

In such a case, you will not be entitled to any compensation or reimbursement from Geta.Team.

11. Disclaimer

We are not responsible for damages to users, or to third parties, or to their hardware, that occur directly, indirectly, or accidentally, as a result of, or in connection to, the use of Our Services.

We are not liable for damages to users or to third parties as a result of the inability to use Our Services, and/or Website, nor in direct or indirect connection with this fact. Therefore, Your use of the Services is done at Your own discretion and risk, and You are solely responsible for any damage to Your computer system or other device, or loss of data, that results from the use of any such materials.

You expressly admit to understanding and agreeing that Your use of Our Website and Our Services is done "as is" and "as available".

11.1. Third Parties

We do not endorse and shall not be held responsible nor liable for any content, advertising, product, or service on, or available through, third-party websites.

11.2. Exclusion of Warranty

Geta.Team does not represent nor warrant to You that:

• Your use of the Services will meet Your requirements.
• Your use of the Services will be uninterrupted, timely, secure, or free from error, or viruses.
• Any information obtained by You as a result of Your use of the services will be accurate or reliable.
• Defects in the operation or functionality of any software provided to You as part of the Services will be corrected.

12. Limitation of Liability

You expressly admit to understanding and agreeing that Geta.Team shall not be liable to You for any direct, indirect, incidental, special, consequential, or exemplary damages which may be incurred by You, however caused, and under any theory of liability. This shall include, but not be limited to, any loss of profit, any loss of goodwill or business reputation, any loss of data suffered, cost of procurement of substitute goods or services, or other intangible loss.

The limitations on Geta.Team's liability shall apply whether or not Geta.Team has been advised of, or should have been aware of, the possibility of any such losses arising.

Nothing in these Terms excludes or limits Our liability for death or personal injury caused by Our negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, or for any other liability which cannot lawfully be excluded or limited. Where Our liability is not excluded, Our total aggregate liability arising out of or in connection with these Terms shall not exceed the total amount of Fees paid by You to Geta.Team during the twelve (12) months preceding the event giving rise to the claim.

If You are a consumer, these Terms do not affect Your statutory rights, and the exclusions and limitations set out above apply only to the extent permitted by the law of Your country of residence.

13. Indemnification

You agree to indemnify, hold harmless, and defend Geta.Team and its licensors, suppliers, officers, directors, employees, agents, affiliates, subsidiaries, successors, and assigns from and against any and all liability, loss, claim, damages, expense, or costs incurred by, or made against, us in connection with any claim arising from, or related to, Your use of the Services, the content You provide, or any breach or violation of these Terms by You or anyone utilizing Your account.

This indemnity does not apply to the extent that the claim arises from Our own breach of these Terms, Our negligence or Our wilful misconduct. We will notify You without undue delay of any claim for which We seek indemnification, allow You to control its defence and settlement, provided that no settlement imposing any non-monetary obligation on Us is entered into without Our prior written consent, and provide You with reasonable cooperation at Your expense.

14. Miscellaneous

14.1. Changes & Updates

The quality of Our services and products is the main focus of Geta.Team's attention; hence, Our system is subject to a continuous improvement process. Therefore, Geta.Team may change, suspend, or terminate any of the Services (or any features thereof, or prices applicable thereto), and/or change any of the Terms - at any time, and in any way. Such changes will not be applied in a retroactive manner, except as required otherwise by law.

14.2. Governing Law & Jurisdiction

The Terms, the rights, and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the Services, shall be governed by, construed under, and enforced in all respects, solely and exclusively in accordance with the internal substantive laws of the Republic of Ireland, without respect to its conflict of laws principles.

Any and all such claims and disputes shall be brought in, and You hereby consent to them being decided exclusively by a court of competent jurisdiction located in Dublin, Ireland.

14.3. Notices

We may provide You with notices in any of the following methods: (i) via the Geta.Team Services, including by a banner or pop-up within the website or user account; (ii) by email sent to the email address You provided us; and/or (iii) through any other means, including any phone number or physical address You provided Us.

14.4. Entire Agreement

These Terms, together with any documents herein mentioned, and any other legal or fee notices provided to You by Geta.Team, shall constitute the entire agreement between You and Geta.Team concerning the subject matter hereof.

14.5. Severability

If any provision of the Terms is deemed by a court of competent jurisdiction to be invalid, unlawful, void, or, for any reason, unenforceable, then such provision shall be deemed severable, and will not affect the validity and enforceability of the remaining provisions.

14.6. Contact

To contact Geta.Team's Customer Service team, please use any of the options listed below:

• Visit the Help Centre available at: docs.elest.io
• Send an email to: support@geta.team

Last updated: August 2026