Integrations WhatsApp

WhatsApp Integration

Connect your WhatsApp account to your AI employees. They can receive and send WhatsApp messages automatically.

Features

  • Full bidirectional messaging - Send and receive WhatsApp messages
  • Media support - Images, videos, documents, and voice notes (up to 50MB)
  • Multi-user - Each user can connect their own WhatsApp number
  • Access control - Choose which contacts can talk to your employee
  • Message display - WhatsApp messages show in chat with a WhatsApp badge

Setup

To connect WhatsApp to an employee:

  1. Go to SettingsConnectorsWhatsApp
  2. Click Connect WhatsApp
  3. Scan the QR code with your WhatsApp mobile app
  4. Once connected, assign the WhatsApp to an employee

Access Control

Control who can message your AI employee via WhatsApp:

  • Allow all - Anyone can message the employee
  • Allowed contacts only - Only contacts you specify can message
  • Your number - Your own WhatsApp number is automatically allowed

Media Handling

Your employee can receive and process:

  • Images - Photos and screenshots
  • Videos - Video files up to 50MB
  • Documents - PDFs, Word docs, spreadsheets
  • Voice notes - Audio messages (can be transcribed)

Session Persistence

Your WhatsApp connection persists across restarts. You only need to scan the QR code once.