Legal

Terms of Service

Please read these terms carefully before using our services.

Get A Team is a service provided by ELESTIO LIMITED, a company based in Ireland with its registered office at 66 Fitzwilliam Square, Dublin 2 D02 AT27, Company Registration Number 755058.

We provide our users with access to AI employee services that allow them to deploy and manage autonomous AI employees (hereinafter, the "Services") through the website geta.team. You can find a complete and detailed description of each one of these Services on our website.

These Terms of Use, together with any documents herein mentioned, set forth the terms and conditions governing the use of this website, and the purchase and usage of the Services through Get A Team (hereinafter, the "Terms").

Get A Team's contents and Services are available to all individuals of legal age, who are legally capable of entering into contracts (binding agreements).

Please read through these Terms prior to using this website. By using this website, or purchasing Services through it, you are consenting to be bound by these Terms. If you do not agree to all of the Terms, please do not use this website.

Please be aware that these Terms may be amended from time to time. It is your responsibility to regularly read through them, as the Terms set at the time that you use the website, or at the time of the formation of the Contract (as defined below), shall be the applicable ones. The most recent version of the Terms will always be available on this website.

1. Definitions

The following definitions will be applicable to these Terms, together with any documents herein mentioned:

  • "You" refers to you, the user of the Get A Team website, its contents, and Services. "Your" shall be interpreted accordingly.
  • "We", "Us", and "Get A Team" refers to Elestio Limited. "Our" and "Get A Team's" shall be interpreted accordingly.
  • "Our Website" refers to the website "geta.team".
  • "AI Employees" refers to the autonomous AI employees deployed and managed through our Services.

2. Purchase of Services

2.1. Available Plans

Get A Team offers the following subscription plans:

  • Community Plan: $49/month - Includes hosting (8 cores / 16GB RAM / 200GB NVMe), 1 AI employee, 5 skills provided, and chat functionality.
  • Enterprise Plan: Starting at $200/month for 1 employee, $500/month for 3 employees, $1,000/month for 10 employees, or $2,000/month for 25 employees. Includes all Community features plus real-time phone calls, widget embedding, custom domain email, and token usage tracking.

All plans require You to bring your own accounts (BYOA) for Claude, Google Gemini, and FAL (image/video generation).

2.2. Paid Services and Prices

All applications, features, functionality, and support provided by Get A Team are provided for the fees described as each Service on Our Website ("Fees"), and You are liable for such Fees. To review Our price table, visit geta.team/pricing. The values are set in US Dollars and exclude VAT which may be applicable. If You wish to receive or use such paid Services, You are required to pay all applicable Fees in advance.

2.3. Taxes

All Fees posted on Our Website exclude all taxes (including value added tax, sales tax, goods and services tax, etc.), levies, or duties imposed by taxing authorities ("Taxes").

If Get A Team is obligated to collect or pay any Taxes for the Fees payable by You, such Taxes will be added to the payment of the outstanding Fees, and will be reflected in the Invoice for such a transaction.

You shall be responsible for the payment of all applicable Taxes relating to Your use of the Services, or to any payments or purchases made by you.

3. Contract and Contract Revocation

3.1. Contract

A binding contract is initiated between You and Get A Team at the time You order a Service, and it will be upheld once the payment is successfully completed. "Successfully completed" is defined as full amount paid, and an invoice is available in Your account.

You can opt to upgrade Your service agreement to any other contract agreement that Get A Team currently offers, at any time during Your contract term. In the event of a contract upgrade, the price for the purchase of the new product will be decreased in the amount previously paid for the Services in proportion to the remainder of Your original contract term.

3.2. Duration of the Contract

You may agree to a one (1) month or a one (1) year contract agreement with Get A Team.

At the end of the contract term, Your contract will be automatically renewed for an additional contract term until explicitly cancelled by you. Please note that as the cancellation process may take some time, in order to avoid the next automatic renewal and respective charge, the cancellation request should be issued at least one (1) day prior to the expiration of the end of the contract term.

If You cancel the automatic renewal, Get A Team will preserve all the information contained in Your user account during the next sixty (60) days from the date of cancellation (Suspension Period). If within such period You do not purchase Get A Team's Services once again, You will no longer have access to Your user account, and all information contained therein will be deleted.

3.3. Cancellation and Termination

Cancellation of any Service can be requested at any time through your account, as long as You do not intend to obtain the refund of paid Fees.

If You cancel the Service before the expiration of the term of your subscription, You can choose from the following options: (i) to keep Your AI Employees online until the end of the contract term; or (ii) to disable or delete Your AI Employees at the moment of the cancellation. In both cases, the Suspension Period will be applicable.

Get A Team may interrupt/terminate the Services under certain conditions. You agree that any termination of Your access to the Service under any provision of these Terms may be effected without prior notice. You acknowledge and agree that Get A Team may immediately deactivate or delete Your AI Employees, as applicable, and all related information and files.

4. Use of the Services

4.1. Content and Data

You are legally and contractually responsible for all information, data, text, and other materials uploaded, posted, or stored in connection with Your use of the Services. Get A Team is not responsible for such content. You hereby grant Get A Team a worldwide, royalty-free, non-exclusive license to host and use the content in order to provide You with the Services, and hereby represent and warrant that You have all the rights necessary to grant Us such license.

4.2. Acceptable Usage

"Acceptable Usage" of Get A Team's Website, its contents, and Services is defined as any usage that does not contravene the following prohibitions:

  • You will not use the Services for any unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable purposes.
  • You will not use the Services to impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
  • You will not interfere with or disrupt the Services or servers or networks connected to the Services.
  • You will not use the Services to send unsolicited commercial communications (spam).
  • You will not use any automated means to access the Services for any purpose without our express written permission.
  • You will not use workarounds of any kind to overcome package limitations or limitations of any Get A Team service or feature.

5. Payments/Fees and Refunds

5.1. Method of Payment

Payments will be processed through Stripe, Our third-party payment service provider. The payment services are governed solely by the third-party provider's terms of service and Privacy Statement. We are not responsible for the actions of the third-party service provider.

If You purchase any Services, You agree to Get A Team or Our third-party service provider storing Your payment card information. You expressly agree that We are authorized to charge You (i) a monthly or yearly fee for any applicable Services, (ii) any other Fees for Services You may have purchased, and (iii) any applicable Taxes in connection with Your use of the Services.

5.2. Invoices

Get A Team will issue an invoice for any payment of Fees ("Invoice"). Each Invoice will be issued in electronic form and will be made available to You via Your user account and/or by email.

5.3. Recurrent Payment

The frequency of payment can be monthly or yearly, depending on the type of payment that You selected. For each renewal, the amount is charged one (1) day prior to the expiration date of the package. The automatic renewal can be cancelled at any time through your account.

5.4. Requests for Refund

Get A Team does not offer free trials. All purchases are final and Get A Team will not refund any purchase, including the automatic renewal of Services carried out by recurrent payment. We encourage You to review the pricing and features carefully before making a purchase.

5.5. Chargeback

If, at any time, You contact Your bank or credit/debit card company and decline, request refund, or otherwise reject the charge of any payable Fees ("Chargeback"), this act will be considered a breach of Your payment obligations hereunder, and Your use of the Get A Team Services may be automatically terminated.

If You have any questions or concerns regarding a payment, We encourage You to first contact Our customer support team before filing a Chargeback.

6. Intellectual Property

All copyright materials, trademarks, and other intellectual property rights, materials, or contents supplied as part of the Services shall remain, at all times, vested in Us or Our licensors. You are not permitted to use this material or content unless authorized by Us.

Get A Team does not claim ownership of your content, but You give Us your permission to host Your content in order to provide the Services. This permission exists only for as long as You continue to use the Services.

7. Privacy

Please note that certain information, statements, data, and content which You provide may reveal personal information. You acknowledge and agree that Your submission of such information is voluntary on Your part.

In order to use Our services and products, You must be a validly-registered user. To register, You must provide a valid email address, a password, and other personal information.

You, solely, are responsible for the confidentiality of Your password and account. All activity originated from Your account and/or password is Your responsibility. We strongly suggest that You keep Your password and account information strictly confidential.

8. Hosting

Get A Team services are deployed via Elestio. You choose your cloud provider (Netcup, Hetzner, Digital Ocean, AWS Lightsail, Vultr, Linode) and region from 85+ locations worldwide. You can also bring your own server (BYOVM). Your instance runs on dedicated infrastructure that you control - fully self-hosted and private.

9. Violation of Our Terms

Failure to comply with the conditions stated in these Terms make You liable to disciplinary action and legal prosecution. The decision to initiate disciplinary action (including, but not being limited to, interruption of all Services) falls under the discretion of Get A Team.

10. Interruption/Termination of Services

Should You breach, or We have reasonable grounds to believe that You are likely to breach, Our Terms and Conditions, We reserve the right to immediately terminate or indefinitely suspend Our services to You. We will, as well, terminate Our services to You, at Our sole discretion, if You engage in a conduct which We determine to be unacceptable.

In such a case, you will not be entitled to any compensation or reimbursement from Get A Team.

11. Disclaimer

We are not responsible for damages to users, or to third parties, or to their hardware, that occur directly, indirectly, or accidentally, as a result of, or in connection to, the use of Our Services.

We are not liable for damages to users or to third parties as a result of the inability to use Our Services, and/or Website, nor in direct or indirect connection with this fact. Therefore, Your use of the Services is done at Your own discretion and risk, and You are solely responsible for any damage to Your computer system or other device, or loss of data, that results from the use of any such materials.

You expressly admit to understanding and agreeing that Your use of Our Website and Our Services is done "as is" and "as available".

11.1. Third Parties

We do not endorse and shall not be held responsible nor liable for any content, advertising, product, or service on, or available through, third-party websites.

11.2. Exclusion of Warranty

Get A Team does not represent nor warrant to You that:

  • Your use of the Services will meet Your requirements.
  • Your use of the Services will be uninterrupted, timely, secure, or free from error, or viruses.
  • Any information obtained by You as a result of Your use of the services will be accurate or reliable.
  • Defects in the operation or functionality of any software provided to You as part of the Services will be corrected.

12. Limitation of Liability

You expressly admit to understanding and agreeing that Get A Team shall not be liable to You for any direct, indirect, incidental, special, consequential, or exemplary damages which may be incurred by You, however caused, and under any theory of liability. This shall include, but not be limited to, any loss of profit, any loss of goodwill or business reputation, any loss of data suffered, cost of procurement of substitute goods or services, or other intangible loss.

The limitations on Get A Team's liability shall apply whether or not Get A Team has been advised of, or should have been aware of, the possibility of any such losses arising.

13. Indemnification

You agree to indemnify, hold harmless, and defend Get A Team and its licensors, suppliers, officers, directors, employees, agents, affiliates, subsidiaries, successors, and assigns from and against any and all liability, loss, claim, damages, expense, or costs incurred by, or made against, us in connection with any claim arising from, or related to, Your use of the Services, the content You provide, or any breach or violation of these Terms by You or anyone utilizing Your account.

14. Miscellaneous

14.1. Changes & Updates

The quality of Our services and products is the main focus of Get A Team's attention; hence, Our system is subject to a continuous improvement process. Therefore, Get A Team may change, suspend, or terminate any of the Services (or any features thereof, or prices applicable thereto), and/or change any of the Terms - at any time, and in any way. Such changes will not be applied in a retroactive manner, except as required otherwise by law.

14.2. Governing Law & Jurisdiction

The Terms, the rights, and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the Services, shall be governed by, construed under, and enforced in all respects, solely and exclusively in accordance with the internal substantive laws of the Republic of Ireland, without respect to its conflict of laws principles.

Any and all such claims and disputes shall be brought in, and You hereby consent to them being decided exclusively by a court of competent jurisdiction located in Dublin, Ireland.

14.3. Notices

We may provide You with notices in any of the following methods: (i) via the Get A Team Services, including by a banner or pop-up within the website or user account; (ii) by email sent to the email address You provided us; and/or (iii) through any other means, including any phone number or physical address You provided Us.

14.4. Entire Agreement

These Terms, together with any documents herein mentioned, and any other legal or fee notices provided to You by Get A Team, shall constitute the entire agreement between You and Get A Team concerning the subject matter hereof.

14.5. Severability

If any provision of the Terms is deemed by a court of competent jurisdiction to be invalid, unlawful, void, or, for any reason, unenforceable, then such provision shall be deemed severable, and will not affect the validity and enforceability of the remaining provisions.

14.6. Contact

To contact Get A Team's Customer Service team, please use any of the options listed below:

Last updated: December 2024