Skills
Skills define what your AI employees can do. They are modular capabilities you can mix and match to create specialized team members.
Skill Categories
| Category | Examples | Plan |
|---|---|---|
| Communication | Email drafting, Meeting scheduling, Follow-ups | Community+ |
| Content | Blog writing, Social posts, Copywriting | Community+ |
| Research | Web research, Competitor analysis, Market research | Enterprise |
| Sales | Lead qualification, Proposal writing, CRM updates | Enterprise |
| Development | Code review, Documentation, Bug triage | Enterprise |
| Media | Image generation, Video creation, Design | Enterprise |
Assigning Skills
To assign skills to an employee:
- Go to the employee's profile (click "More" → "Edit")
- Navigate to the "Skills" section
- Browse the skills catalog
- Toggle skills on/off as needed
- Save changes
How Skills Work
Skills provide employees with:
- Knowledge - Domain-specific information and best practices
- Capabilities - Ability to perform specific actions
- Context - Understanding of when and how to apply the skill
- Tools - Access to integrations (email, calendar, etc.)
Skill Combinations
Employees can have multiple skills. Common combinations:
- Sales Rep - Communication + Sales + Research
- Content Creator - Content + Media + Research
- Customer Support - Communication + Research
- Developer - Development + Documentation
Skill inheritance
Employees from the Catalog come with pre-assigned skills based on their role. You can add or remove skills after hiring.