Frequently Asked Questions
Common questions about Get A Team.
General
What is Get A Team?
Get A Team is a self-hosted platform for creating and managing AI employees. These AI employees can handle customer support, sales, and other business tasks through chat, email, and voice.
Is Get A Team self-hosted?
Yes, Get A Team is fully self-hosted. You deploy it on your own infrastructure through Elestio, giving you complete control over your data and privacy.
What's the difference between Community and Enterprise?
Community is free and includes core features for individuals. Enterprise adds multi-user access, email/voice integration, and priority support. See our pricing page for details.
API Keys & Costs
Do I need my own API keys?
Yes, Get A Team uses a BYOA (Bring Your Own Account) model. You connect your Anthropic account (via login) and provide API keys for Gemini and FAL. This means you pay providers directly and have full control over costs.
How much does it cost to run AI employees?
Costs depend on usage. A typical customer support conversation costs $0.01-0.05 in Claude API fees. You only pay for what you use, with no markups from Get A Team.
Which API key is required?
You need to connect your Anthropic account (via login) and provide a Gemini API key during onboarding. Claude powers the core AI functionality, and Gemini is required for additional processing. FAL is optional for image/video generation.
AI Employees
How many employees can I create?
There's no limit on the number of AI employees you can create. Each employee can have different personalities, skills, and roles.
Can employees learn from conversations?
Yes, through the Memory System. Employees can store important information from conversations and recall it in future interactions.
Can I customize employee personalities?
Absolutely. During the hiring process, you configure personality traits, communication style, and behavioral guidelines for each employee.
Data & Privacy
Where is my data stored?
All data is stored on your self-hosted instance. Get A Team doesn't store any of your data on external servers. Your conversations and employee configurations remain on your infrastructure.
Is conversation data sent to AI providers?
Yes, conversation content is sent to Claude (Anthropic) for processing. Review Anthropic's data policies for details on their handling practices.
Can I export my data?
Yes, you have full access to your database. You can export conversations, employee configurations, and all other data at any time.
Technical
What are the server requirements?
Minimum 2 vCPU, 4GB RAM, 20GB storage. Recommended 4 vCPU, 8GB RAM for production workloads. See Deployment for details.
Can I use my own domain?
Yes, you can configure a custom domain for your Get A Team instance. See Custom Domain for setup instructions.
Is there an API?
Yes, Get A Team includes a REST API for programmatic access. You can manage employees, conversations, and integrate with your existing systems. See the API Reference.