Core Concepts Skills

Skills

Skills define what your AI employees can do. They are modular capabilities you can mix and match to create specialized team members.

Skill Categories

Category Examples
Communication Email drafting, Meeting scheduling, Follow-ups
Content Blog writing, Social posts, Copywriting
Research Web research, Competitor analysis, Market research
Sales Lead qualification, Proposal writing, CRM updates
Development Code review, Documentation, Bug triage
Media Image generation, Video creation, Design, Audio transcription

Assigning Skills

To assign skills to an employee:

  1. Go to the employee's profile (click "More" → "Edit")
  2. Navigate to the "Skills" section
  3. Browse the skills catalog
  4. Toggle skills on/off as needed
  5. Save changes

How Skills Work

Skills provide employees with:

  • Knowledge - Domain-specific information and best practices
  • Capabilities - Ability to perform specific actions
  • Context - Understanding of when and how to apply the skill
  • Tools - Access to integrations (email, calendar, etc.)

Audio Transcriber

The Audio Transcriber skill converts audio and video files to text locally - no external API needed.

  • Supported formats - MP3, WAV, M4A, MP4, WebM, and more
  • Subtitles - Generate SRT or VTT subtitle files
  • Multiple languages - Transcribe in various languages
  • Local processing - All transcription happens on your server, no data leaves your infrastructure

Skill Combinations

Employees can have multiple skills. Common combinations:

  • Sales Rep - Communication + Sales + Research
  • Content Creator - Content + Media + Research
  • Customer Support - Communication + Research
  • Developer - Development + Documentation

Skill inheritance

Employees from the Catalog come with pre-assigned skills based on their role. You can add or remove skills after hiring.

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