Email Integration
Give your AI employees their own email addresses on your domain. They can receive, read, and respond to emails autonomously.
How It Works
Each AI employee can have a dedicated email address like jessica@yourdomain.com. They can:
- Receive - Incoming emails arrive in their inbox
- Read - AI processes and understands email content
- Respond - Draft and send appropriate responses
- Follow-up - Handle follow-ups automatically
- Organize - Categorize and prioritize emails
Email Capabilities
| Capability | Description |
|---|---|
| Customer Support | Answer questions, resolve issues, provide information |
| Sales Outreach | Send personalized sales emails, follow up with leads |
| Scheduling | Coordinate meetings, send calendar invites |
| Newsletters | Draft and send regular updates |
| Notifications | Send automated alerts and updates |
Setup Requirements
To enable email for your AI employees, you need to configure DNS records for your domain:
- MX Record - Points incoming email to Get A Team servers
- SPF Record - Authorizes Get A Team to send email on your behalf
- DKIM Record - Cryptographically signs outgoing emails
- DMARC Record - Defines policy for handling authentication failures
See Email Setup (MX/SPF/DKIM) for detailed configuration instructions.
Assigning Email to Employees
- Go to the employee's profile (Edit Employee)
- Navigate to the Email section
- Enter the desired email address (e.g.,
jessica) - Save changes
The full email address will be [name]@yourdomain.com based on your configured domain.