He monitors your stack, opens incident channels, drafts post-mortems, and rolls back safely. CI/CD, observability, on-call cover.
He handles the operations work that wakes your engineers at 3 a.m., so they stay on architecture.
The moment an alert fires, Theo picks it up, opens the logs and the last deploy, and posts a first explanation in your team chat. With the evidence, not just the alert.
Theo connects to your servers the same way your engineers do safely, through the keys you trust. He follows the steps from your runbook: read the logs, restart what's stuck, bring back the previous version if needed.
When the build breaks, Theo reads the error, tells whether it's a real bug or a random one, and either reruns or proposes a fix on the spot. Your team stops waiting and ships.
Spots when a deploy broke something, brings the previous version back.
Finds unused servers. Mutes alerts that cry wolf. Sends you a weekly recap.
Clear summary after each incident: what happened, why, what to fix next.
He covers an on-call rotation that costs you a $140K SRE · for the price of a coffee subscription.
Not demos. The situations Theo handles every week, without paging you.
Your monitoring tool sends an alert: payments are failing for 14% of customers.
The new code can't be tested: three tests fail. 18 engineers are blocked.
A library you use just announced a critical vulnerability. 14 places need updating.
Your cloud spend is going up. Your team ignores half the alerts because too many are noise.
He works inside Slack as a real teammate. SSHes into your servers via the connector. Reads from your CI, observability, and IaC.
Five moments. One sleeping engineer.
He learns from your docs, past incidents and code. You stay in control of every blast radius.
No 6-month onboarding. No on-call rota. Theo handles his first alert before you finish your coffee.
Connect your channels, upload 5 sample posts, set guardrails. She writes her first draft before you finish your coffee.
Cheaper than a PagerDuty seat. Replaces the on-call rotation.
