IT

Hire IT Specialists

Password resets, access requests, "my laptop won't connect" - your IT team drowns in repetitive tickets. Your AI Employee handles the routine so your IT pros can focus on infrastructure, not interruptions.

60% Tickets auto-resolved
5 min Avg resolution time
24/7 Support coverage

IT Support, Unchoked

AI Employees that handle the ticket flood so your IT team can build.

Password Resets? Done.

60% of IT tickets are password resets and access requests. Your AI Employee handles them instantly with proper verification and audit trails.

Troubleshooting That Works

VPN not connecting? Printer issues? Your AI Employee walks users through fixes step-by-step. Real resolution, not "have you tried restarting?"

After-Hours Coverage

10 PM ticket? Weekend emergency? Your AI Employee is always on. No on-call burnout, no delayed resolutions.

What Your IT AI Employee Actually Does

01

Service Desk Automation

Triages incoming tickets, resolves common issues, and escalates complex ones with full context. Your IT team sees only what needs human attention.

  • Ticket classification and routing
  • Password reset and MFA assistance
  • Software installation guidance
  • Common error resolution
02

Access Management

Handles access requests with proper approvals. New hire needs Slack and GitHub? Your AI Employee provisions accounts following your policies.

  • Access request processing
  • Approval workflow management
  • Account provisioning coordination
  • Offboarding access revocation
03

User Onboarding

New employee? Your AI Employee guides them through equipment setup, account creation, and tool access. Day 1 ready in hours, not days.

  • Onboarding checklist management
  • Equipment request processing
  • Account setup guidance
  • IT orientation and Q&A
04

Asset & License Management

Tracks who has what equipment and licenses. Flags renewals, reclaims unused seats, and maintains accurate inventory.

  • Hardware asset tracking
  • Software license monitoring
  • Renewal reminders
  • Usage optimization recommendations

Not Another IT Chatbot

IT Chatbots
GetATeam
Resolution
Links to KB articles
Actually fixes the issue
Actions
Informs, doesn't act
Resets passwords, provisions access
Context
No user history
Knows user's role, devices, past issues
Escalation
"Please contact IT"
Routes with full context
Learning
Static decision trees
Improves from every interaction

Questions About IT AI Employees

Yes, with proper verification. Your AI Employee can integrate with identity providers (Azure AD, Google Workspace, Okta) to perform actual administrative actions. You define the verification requirements and approval workflows.

You set the rules. Some requests get auto-approved after verification. Others require manager approval or IT team review. Your AI Employee follows your security policies and maintains audit trails for everything.

Self-hosted means full control over data and logging. Every action is tracked with timestamps, requestor details, and approval chains. Export logs for compliance audits in any format you need.

Ready to Transform IT Support?

Deploy an IT AI Employee in under 5 minutes. Free your IT team from the ticket queue.